About Us

Financial Aid Services, Inc. (FAS)

Decades of Expertise. Empowering Schools. Supporting Students.

At FAS, our culture is the foundation of our success. We are intentional, people centered, and guided by our purpose in helping our partner schools achieve total success in funding their students’ futures. Our family business roots shape how we operate, with each generation contributing unique strengths to keep the organization thriving. Our dedicated team brings decades of experience, with many employees serving 30 years or more and a senior leadership team with over 125 years of combined expertise. From our headquarters and training facility in Salem, New Hampshire, we invest deeply in our people including our unified team, our clients, and the broader financial aid community, aiming to train professionals who will go on to make a lasting impact across the industry.

"Best professional company that I have ever worked with. You guys are great. All schools that get to work with you are destined for success."

Gavin Thompson Chief Operating Officer - Total Beauty Institute

We bring our mission to life by combining human connection, innovative solutions, and passionate service to help schools simplify compliance, strengthen student financial aid support, and fuel institutional growth. Through our integrated leadership approach to consulting, processing, and software, FAS offers a true one stop partnership for institutions seeking to expand their capabilities and better serve students. Looking ahead, our vision is a future where every student thrives because their school is empowered, supported, and purpose driven. We remain committed to growing alongside the institutions we serve, just as we have across generations.

Core Values

Wellbeing

We prioritize mental and physical wellness to ensure we bring clarity, energy, and positivity to every interaction.

Integrity

We uphold honesty and accountability in everything we do, learning and improving to maintain excellence.

Empathy

Empathy fuels understanding, compassion, and meaningful support for colleagues and clients.

Trust

We rely on one another and build confidence through transparency, reliability, and follow-through.

Fun

We believe joy strengthens creativity and connection. We celebrate wins and enjoy the journey together.

Teamwork

We grow stronger through collaboration, support, and shared commitment to our clients and our team.

At the Core, WE FITT!
The FAS Culture is one we live and breathe. We don’t just post sayings on the wall.
WE FITT! And we grow together!